Privacy Policy

Privacy Policy — Elesti

Last Updated: June 7, 2026

1. Introduction

Welcome to Elesti ("we", "our", or "us"), accessible at elesti.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By visiting our website or placing an order with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you visit our store or make a purchase, we may collect the following types of information:

Personal Information you provide to us:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely — we do not store card details)
Any messages or communications you send us

Information collected automatically:

IP address and browser type
Pages visited and time spent on our site
Device type (mobile, desktop, tablet)
Referring website or source (e.g., Google, Facebook ads)
Cookies and tracking data (explained below)

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your order — including sharing your shipping details with our fulfilment partners (CJdropshipping) to deliver your products
To send order confirmations, shipping updates, and tracking information via email or SMS
To respond to your customer service queries and resolve issues
To send promotional emails and offers — only if you have subscribed or opted in (you can unsubscribe at any time)
To improve our website — by analysing how visitors use our store
To run targeted advertising — on platforms like Facebook, Instagram, and Google, based on your browsing behaviour
To prevent fraud and ensure the security of transactions
To comply with legal obligations as required by law

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only where necessary:

Third PartyPurposeCJdropshippingOrder fulfilment and deliveryShopifyOur e-commerce platform (stores and processes order data)PayPal / Payment GatewaysSecure payment processingFacebook / MetaAd targeting and performance trackingGoogle AnalyticsWebsite traffic and behaviour analysisEmail Service ProvidersSending order and marketing emailsCourier / Shipping CarriersDelivery of your package

All third parties we work with are required to handle your data securely and only for the specified purpose.

5. Cookies

We use cookies — small text files stored on your device — to improve your experience on our website. Cookies help us:

Remember items in your cart
Understand how visitors navigate our site
Deliver personalised ads on Facebook and Google
Measure the effectiveness of our marketing campaigns

Types of cookies we use:

Essential cookies — required for the site to function (shopping cart, login)
Analytics cookies — track how you use our site (Google Analytics)
Marketing cookies — used to serve relevant ads (Facebook Pixel, Google Ads)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access — request a copy of the personal data we hold about you
Right to correction — ask us to correct inaccurate or incomplete information
Right to deletion — request that we delete your personal data (subject to legal obligations)
Right to opt out — unsubscribe from marketing emails at any time using the link in any email we send
Right to data portability — receive your data in a structured, readable format

For Indian customers: Your rights are governed by the Information Technology Act, 2000 and applicable data protection rules under Indian law.

For US customers: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, contact us at elesti480@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to:

Fulfil your order and provide after-sales support
Comply with our legal and financial record-keeping obligations
Resolve disputes or enforce our agreements

Once your data is no longer needed, we will securely delete or anonymise it.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our store is hosted on Shopify, which maintains industry-standard security including SSL encryption.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external websites (such as social media platforms or partner sites). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.