Terms & Conditions — Elesti

Last Updated: June 7, 2026

1. Agreement to Terms

By accessing or using our website at elesti.in and placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

If you do not agree with any part of these terms, please do not use our website.

2. About Us

Elesti is an online retail store selling lifestyle, wellness, beauty, electronics, kids, and home essential products worldwide.

📧 Email: elesti480@gmail.com
🌐 Website: elesti.in

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or are using the site under the supervision of a parent or legal guardian
  • You have the legal authority to enter into a binding agreement
  • You will use this website only for lawful purposes

4. Products & Descriptions

We make every effort to display our products as accurately as possible. However:

  • Colours may vary slightly due to screen display differences between devices
  • Product images are for illustration purposes and may differ slightly from the actual item
  • Availability is not guaranteed — products may be out of stock at the time of your order
  • We reserve the right to discontinue any product at any time without notice

If a product you ordered is unavailable after payment, we will notify you and offer a full refund or a suitable alternative.

5. Pricing

  • All prices on elesti.in are displayed in USD ($) unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to correct any pricing errors, even after an order has been placed
  • In the event of a pricing error, we will contact you before processing your order and offer you the option to proceed at the correct price or cancel for a full refund
  • Customs duties, import taxes, or local charges (if applicable in your country) are the responsibility of the buyer and are not included in our prices

6. Orders & Payment

Placing an Order

When you place an order on elesti.in, you are making an offer to purchase the selected product(s). We reserve the right to accept or decline any order.

Order Confirmation

You will receive an email confirmation once your order is successfully placed. This confirmation does not guarantee that the item is in stock or that your order has been fully accepted.

Payment

We accept the following payment methods:

  • Credit and Debit Cards (Visa, Mastercard, and others)
  • PayPal
  • Other secure payment methods displayed at checkout

All payments are processed securely. We do not store your card details on our servers.

Order Cancellation

You may request to cancel your order by emailing elesti480@gmail.com as soon as possible. Once an order has been dispatched, it cannot be cancelled and must go through our return process instead.

7. Shipping & Delivery

  • Orders are processed within 1–3 business days after payment confirmation
  • Estimated delivery times vary by region:

    India: 7–15 business days
    USA, UK, Europe, Australia: 10–20 business days
    Rest of World: 12–25 business days

  • Delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods
  • Once your order ships, you will receive a tracking number via email
  • We ship worldwide from our fulfilment centres via our logistics partners

For full details, please refer to our [Shipping Policy].

8. Returns & Refunds

We accept returns within 7 days of delivery for items that arrive damaged, defective, or incorrect. Change-of-mind returns are not accepted.

For full details, please refer to our [Return & Refund Policy].

9. Intellectual Property

All content on elesti.in — including but not limited to the store name, logo, product images, text, graphics, and design — is the property of Elesti or its content suppliers and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, or distribute any content from our website without written permission
  • Use our branding or images for commercial purposes
  • Scrape or extract data from our website using automated tools

10. Prohibited Use

You agree not to use our website for any of the following:

  • Any unlawful purpose or in violation of applicable laws
  • To submit false, misleading, or fraudulent orders
  • To harass, abuse, or harm other users or our staff
  • To attempt to gain unauthorised access to our systems or data
  • To upload or transmit viruses, malware, or any harmful code
  • To engage in any activity that disrupts or interferes with the functioning of our website

We reserve the right to terminate access to any user who violates these terms.

11. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Elesti makes no warranties, express or implied, regarding:

  • The accuracy, completeness, or reliability of product information
  • Uninterrupted or error-free operation of the website
  • Results that may be obtained from use of our products

12. Limitation of Liability

To the maximum extent permitted by applicable law, Elesti shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products
  • Loss of data, revenue, or profits
  • Delays in delivery caused by third-party carriers, customs, or circumstances beyond our control
  • Any damages arising from reliance on information on our website

Our total liability to you in any circumstances shall not exceed the amount you paid for the specific order in question.

13. Third-Party Links & Services

Our website may contain links to third-party websites or services (such as payment processors or social media platforms). These are provided for your convenience only. Elesti has no control over and accepts no responsibility for the content, privacy practices, or terms of any third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Please review our Privacy Policy at elesti.in/pages/privacy-policy.

15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

We encourage you to review this page periodically.

16. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Elesti
📧 Email: elesti480@gmail.com
🌐 Website: elesti.in

We aim to respond to all enquiries within 2 business days.